Booking Process and Contact Information
Customers should verify data accuracy during the booking process.
Accurate contact information (phone number and email) must be provided to ensure important updates are received.
The client is not responsible for undelivered messages due to incorrect details or external circumstances.
Conclusion of Contract and Price Changes
A contract with the airline is binding only after ticket issuance.
Flight and price changes by the airline before contract finalisation are refunded, and the customer will be notified.
Flight Times and Check-In
All flight times are in local time. Changes may occur due to weather or other factors.
Customers should comply with the airline’s check-in procedures.
Flight Tickets with Several Segments/Orders of Use
Airlines may cancel remaining segments if earlier flight segments are not used.
Pregnancy
Pregnant passengers (past 28 weeks) must confirm their eligibility with the airline and their doctor.
Infants and Child Tickets
Tickets must match the passenger’s age and name as per their passport.
Transit and Overnight Accommodation
Transportation and accommodation during transit are not included in the flight ticket price.
Airlines Banned from Operating in the EU (Black List)
A link to the official EU blacklist should be included for customer reference.
Timetable Changes and Cancellation by Airlines
Customers will be informed of any changes.
Rebooking fees for airline-provided options will not apply.
